Personalization as a factor of influence on user perception of internet advertisement

  • Александр Валерьевич Можаев National Research University - Higher School of Economics
  • Павел Юрьевич Сидоров National Research University - Higher School of Economics
Keywords: internet advertisement, user perception, personalization, level of personalization

Abstract

The thesis is devoted to the factors influencing the perception of the personalized Internet advertising.
The issue of the study concerns a contradiction in the scientific community, where some scientists confirm the effectiveness of the personalized advertising, while others refute it.
The first part deals with the concepts of personalization, personalization effect. The main theory revealing the effect of the perception of personalized advertising and the influence of third-party factors on it is the theory of cognitive load. The main theoretical models related to the aspects of the creation of personalization, the issues of data confidentiality are also disclosed.
The second part details the procedures for creating and configuring the Internet resource on which the experiment took place. Also, the details associated with the mechanics of recruitment and data collection into a single base are disclosed.
At the end of the chapter the following analysis of the data obtained during the experiment is presented: dispersion analysis and regression modeling.
As a result, regression and variance modeling revealed the key combinations of factors influencing the perception of personalized advertising. These factors include the level of personalization, the degree of the product involvement and the duration of the focus on the advertising banner.

Downloads

Download data is not yet available.

Author Biographies

Александр Валерьевич Можаев, National Research University - Higher School of Economics

Candidate of Sciences in Economics, Professor at the Department of Integrated Communications, Faculty of Communications, Media and Design

Павел Юрьевич Сидоров, National Research University - Higher School of Economics

Master in "Integrated Communications", Strategic PR-Specialist at i-Media

References

Буренина Т. А., Персонализация маркетинга на базе интернет-технологий, Государственный Университет Управления, 2003.

Михалев С. А., Инструментальные средства повышения экономической эффективности интернет-рекламы, Московский государственный университет экономики статистики и информатики, 2004

Catherine Tucker. Social Networks, Personalized Advertising, and Privacy Controls // Journal of Marketing Research, 51 (5) (2014), pp. 546–562;

Culnan, M.J., Armstrong, P.K., Information privacy concerns, procedural fairness, and impersonal trust: an empirical investigation. // Organ. Sci. 1999 10 (1), pp.104–115; Dinev, T., Hart, P., An extended privacy calculus model for e-commerce transactions. //Inform. Syst. Res. 2006 (17), pp. 61–80;

D. Ball, P.S. Coelho, M.J. Vilares. Service personalization and loyalty // Journal of Services Marketing, 20 (6) (2006), pp. 391–403.

D.J. Howard, R.A. Kerin. The effects of personalized product recommendations on advertisement response rates: the “try this. It works!” techniqueм // Journal of consumer psychology, 14 (3) (2004), pp. 271–279;

E. Aguirre, D. Mahr, D. Grewal, K. de Ruyter, M. Wetzels. Unraveling the personalization paradox: the effect of information collection and trust-building strategies on online advertisement effectiveness // Journal of Retailing, 91 (1) (2015), pp. 34–49;

J. Sweller, J.J.G. Van Merriënboer, F.G.W.C. Paas. Cognitive architecture and instructional design // Educational Psychology Review, 10 (3) (1998), pp. 251–296.

J. Sweller, J.J.G. Van Merriënboer, F.G.W.C. Paas. Cognitive architecture and instructional design // Educational Psychology Review, 10 (3) (1998), pp. 251–296.

Kalyanaraman, S.S. Sundar The psychological appeal of personalized content in web portals: Does customization affect attitudes and behavior? // Journal of Communication, 56 (1) (2006), pp. 110–132;

Kar Yan Tam, Shuk Ying HoUnderstanding the Impact of Web Personalization on User Information Processing and Decision Outcomes // MIS Quarterly, 30 (4) (2006), pp. 865–890;

Lee, C.H., Cranage, D.A., Personalization-privacy paradox: the effects of personalization and privacy assurance on customer responses to travel web sites. // Tour. Manage. 2011 (32), pp. 987–994;

M. Malheiros, C. Jennett, S. Patel, S. Brostoff, M.A. Sasse. Too close for comfort: a study of the effectiveness and acceptability of rich-media personalized advertising // Proceedings of the SIGCHI conference on human factors in computing systems, ACM (2012, May), pp. 579–588;

P.A. Pavlou, D.W. Stewart. Measuring the effects and effectiveness of interactive advertising: a research agenda // Journal of Interactive Advertising, 1 (1) (2000), pp. 61–77;

R.E. Petty, J.T. Cacioppo, Communication and persuasion: Central and peripheral routes to attitude change // Springer-Verlag, New York, NY (1986);

S.S. Sundar, S.S. Marathe. Personalization versus customization: the importance of agency, privacy, and power usage // Human Communication Research, 36 (3) (2010), pp. 298–322.

Arora et al. Putting One-to-One Marketing to Work: Personalization, Customization, and Choice // Marketing Letters, 19 (2008), pp. 305–321; R.P. Hawkins, K. Kreuter, K. Resnicow, M. Fishbein, A. Dijkstra. Understanding tailoring in communication about health // Health Education Research, 23 (3) (2008), pp. 454–466;

T. Kramer, S. Spolter-Weisfeld, M. Thakkar. The effect of cultural orientation on consumer response to personalization //Marketing Science, 26 (2) (2007), pp. 246–258.

R. Moreno, R.E. Mayer. Personalized messages that promote science learning in virtual environments // Journal of Educational Psychology, 96 (2004), pp. 165–173;

D.E. Campbell, R.T. Wright. Shut-up I don't care: Understanding the role of relevance and interactivity on customer attitudes toward repetitive online advertising // Journal of Electronic Commerce Research, 9 (1) (2008), pp. 62–76;

D. Drossos, G.M. Giaglis. Factors that influence the effectiveness of mobile advertising: The case of SMS // Advances in informatics, Springer (2005), pp. 278–285.

J. Yu, B. Cude. “Hello, Mrs. Sarah Jones! We recommend this product!” Consumers’ perceptions about personalized advertising: Comparisons across advertisements delivered via three different types of media // International Journal of Consumer Studies, 33 (4) (2009), pp. 503–514;

S.M. Noar, N.G. Harrington, R.S. Aldrich. The role of message tailoring in the development of persuasive health communication messages; C.S. Beck (Ed.) // Communication yearbook 33, Routledge, New York, NY (2009), pp. 73–133;

Grzyb, T., Dolinski, D., Kozlowska, A.. Is product placement really worse than traditional commercials? Cognitive load and recalling of advertised brands; Frontiers in Psychology 9 (2018).

Published
2018-10-26
How to Cite
МожаевА. В., & СидоровП. Ю. (2018). Personalization as a factor of influence on user perception of internet advertisement. Communications. Media. Design, 3(3), 142-161. Retrieved from https://cmd-journal.hse.ru/article/view/8573
Section
Scientific Articles